Shipping policy
Shipping Policy
Last updated: July 2026
Thank you for shopping with DNGEON. Below you'll find everything you need to know about how we ship your order.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays) from our warehouse in Miami, FL. You'll receive a shipping confirmation email with tracking information once your order is on its way.
Domestic Shipping (United States)
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Economy | Free | 7–10 business days |
| Standard | $8.95 | 3–5 business days |
| USPS (calculated) | Calculated at checkout | Varies by service |
| UPS (calculated) | Calculated at checkout | Varies by service |
Carrier-calculated rates via USPS and UPS are based on your order weight, dimensions, and delivery address, and will be displayed at checkout.
International Shipping
We ship internationally via USPS and DHL Express. Rates are calculated at checkout based on destination, weight, and dimensions.
| Shipping Method | Estimated Delivery |
|---|---|
| USPS International | 7–21 business days |
| DHL Express | 7–21 business days |
Please note: International orders may be subject to customs duties, import taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in your order total or shipping cost.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to monitor your shipment directly through the carrier's website.
Questions?
If you have any questions about your shipment, please contact us at cs@dngeon.com.